
![]() They say a picture is worth a thousand words, but I have some words to add. So, we got on the road way before noon today, and I was so happy that we would actually get 1/2 day today in at Yellowstone along with all day tomorrow. We got about an hour down the road from Helena, Mt where we stayed last night when we heard, "Thud, thud, thud". What is that?? Tim pulled over and we both got out. Right away, we could smell it - burned rubber. We located the culprit, and found out there were 2 culprits - the 2 dualie tires on the passenger side. Are you kidding?? Both tires are blown??? So we called Good Sam and spent over an hour on the phone with them, being placed on hold while they located a place in Butte, MT. It would be 90 minutes before they got to us, and then 90 minutes driving back to them to have the tires rotated and balanced. Argh! I called Mid Florida RV rental and they said they would pay for the tires, so I mentioned this to Good Sam and they all of a sudden became very unfriendly. They said they wouldn't cover anything since this was a rental. What? Tim had specifically told them this was a rental before we purchased our Good Same roadside assistance for this particular RV and they said it would be no problem. Plus, they already had covered us once for the other tire that had a nail in it. Now all of a sudden, they won't cover us. We asked for a refund and cancelled our roadside assistance with them, so at least they gave us a refund. Now it was up to us to locate someone to help us. We found a guy about 8 miles from us who had 2 used tires, so he came and put those on, but when we told him where we were going and he saw there were 6 of us and how big our RV was, he said he didn't feel comfortable letting us go down the road in used tires. So we followed him to his shop, and he took off for somewhere to get us some tires, so we wait. Our reservations at Yellowstone are uncancellable (not a word, but u get the idea) at this point, so we are still hoping to get there by 10pm tonight. And we have a lot to be thankful for - we could have been hurt when the tires blew, we have beautiful scenery around us, and the people we've dealt with (minus Good Sam) have been great! Please be praying Joe gets back quickly with the right tires at a good price and we get on our way asap! Blessings to all!
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January 2019
Tim & Jodie
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